Terms of Use for Vila Barbaut

Effective Date: 15 November 2024

Welcome to vila Barbaut. These terms of Use apply to both
websites vilabarbaut.com and vila-barbaut.com (hereafter referred to collectively as
“the Websites”). By using the Websites, you agree to be bound by these terms. Please
read them carefully before proceeding with bookings or any other use of our services.

Introduction

Vila Barbaut is committed to providing comfortable and high-quality accommodations in
Albania. These Terms of Use outline the rules, policies, and responsibilities that govern
your interactions with our Websites, including booking accommodations, cancellations,
and refunds.

Purpose of the Terms

• To clarify the process of making reservations.
• To outline cancellation, refund, and modification policies.
• To define acceptable use of our Websites and services.
• To protect the rights of Vila Barbaut, its customers, and other users of the
  Websites.
  Acceptance of Terms
  By accessing or using the Websites, you confirm that you have read, understood, and
  accepted these Terms of Use. If you do not agree with any of these terms, you must refrain
  from using the Websites.

Booking Terms

Booking Process

• A booking is considered valid only after full payment has been received and you
  have received a confirmation email from Vila Barbaut.
• The availability of rooms is displayed in real-time on the Websites. However, in
  rare instances, discrepancies may occur due to simultaneous bookings. In
  such cases, we will contact you to resolve the issue promptly.
  2.2 Booking Fees
• A non-refundable booking fee is applied to all reservations made through the
  Websites.
• This fee is calculated as a small percentage of the total booking amount.
• The percentage may vary based on factors such as room availability, demand,
  and the time of year. This ensures fair pricing for all guests and helps us
  maintain operational eXiciency.
  2.3 Payment Methods
• We accept secure online payments through major credit cards, debit cards,
  and other payment platforms listed on the Websites
• Payments must be made in full at the time of booking. Partial payments or
• deposits are not accepted unless otherwise specified during the booking process.

Cancellation and Refund Policy

Cancellations by Guests

• Full Refund: If you cancel your reservation at least 24 hours prior to the
  check-in date, you will receive a full refund, excluding the booking fee.
• No Refund: If you cancel less than 24 hours before the scheduled check-in
  date, no refund will be provided.
  3.2 Cancellations by Vila Barbaut
  In rare cases, we may need to cancel a reservation due to unforeseen circumstances
  such as:
• Technical errors with booking systems.
• Emergency repairs or unavailability of rooms.
  In such cases:
• A full refund, including the booking fee, will be issued.
• Alternatively, you may choose to rebook your stay at no additional cost, subject
  to availability.
  3.3 Refunds
• Refunds (if applicable) will be processed within 7 business days of receiving a
  valid cancellation request.
• Refunds are issued to the original payment method used at the time of
  booking.
  3.4 Modifications to Bookings
• Guests may request changes to their bookings, such as adjusting the stay
  dates or upgrading rooms.
• All modification requests are subject to room availability and may incur
  additional charges.

Use of the Websites

Permitted Use

• You may use the Websites solely for personal and lawful purposes, such as
  browsing accommodation options and making reservations.
• Any unauthorised use, including but not limited to scraping data, attempting to
  bypass security features, or making fraudulent bookings, is prohibited.

Intellectual Property

• All content on the Websites, including text, images, logos, and design
  elements, is the property of Vila Barbaut and is protected under copyright and
  trademark laws.
• You may not reproduce, modify, or distribute any content without prior written
  consent.
  4.3 Accuracy of Information
  While we strive to provide accurate and up-to-date information, the Websites may
  contain typographical errors, inaccuracies, or omissions. We reserve the right to
  correct these at any time without prior notice.
  
  Guest Responsibilities
  
  Providing Accurate Information
  
• Guests must provide accurate information during the booking process,
  including their name, contact details, and payment information.
• Vila Barbaut is not responsible for any issues caused by incorrect or
  incomplete information provided by the guest.
  5.2 Adhering to House Rules
  During your stay, you are expected to follow the house rules shared upon check-in.
  These include but are not limited to:
• Respecting noise restrictions.
• Avoiding damage to property or facilities.
• Ensuring that only registered guests occupy the accommodation.
  5.3 Financial Responsibility
• Guests are financially responsible for any damage caused to the property
  during their stay.
• Repair or replacement costs will be charged to the credit card on file.
• Privacy Policy
  Your privacy is important to us. Vila Barbaut collects and uses personal information in
  accordance with applicable data protection laws.
  6.1 Data Collection
  We collect the following types of information when you use the Websites:
• Personal details provided during booking (e.g., name, email address, phone
  number).
• Payment details required for processing transactions.
• Technical data such as IP addresses and browsing behaviour.
  6.2 Data Usage
  Your data may be used for the following purposes:
• Processing bookings and payments.
• Sending booking confirmations and important updates.
• Analyzing user behavior to improve the Websites and services.
  
  Third-Party Sharing
  
• We do not sell or share your personal information with third parties, except when
• required to process your booking or comply with legal obligations.
  
  Limitation of Liability
• Vila Barbaut is not liable for:
• Losses or damages resulting from events beyond our control, such as natural
  disasters or government actions.
• Indirect losses, such as lost profits, loss of enjoyment, or missed opportunities.
  Our maximum liability is limited to the amount paid for your booking, excluding the
  booking fee.
  
  Dispute Resolution
  
• If a dispute arises from your use of the Websites or our services, we encourage you to
• contact us directly at booking@vilabarbaut.com to resolve the matter amicably.
• 8.1 Governing Law
• These Terms of Use are governed by the laws of Albania.
• 8.2 Jurisdiction
• Any legal disputes shall be resolved in the courts of Albania.
  
  Updates to Terms
  
• Vila Barbaut reserves the right to amend these Terms of Use at any time. Changes will
• take eXect immediately upon posting to the Websites. Guests are encouraged to review
• the Terms regularly to stay informed.
  
  Contact Information
  
• For questions, concerns, or assistance with bookings, please contact us at:
• Email: booking@vilabarbaut.com
• We are available to assist you with any enquiries or support you may need.
  
  Final Provisions
  
• By proceeding with a booking, you confirm that you have read, understood, and
  agreed to these Terms of Use.
• These Terms represent the entire agreement between you and Vila Barbaut
  regarding the use of our Websites and services.
  
  Disclaimer:
  This document is regularly reviewed and updated to ensure compliance with
• applicable laws and best practices.